EZ Solutions specializes in helping you make good use of information within your business. Our consultants use their expertise in various stages of data warehouse development like requirement gathering, data modeling, ETL, OLAP cube designing, and help you use your data assets to make better business decisions.
At EZ Solutions we focus on delivering the strategic view to our customers in data mining, web mining, text mining, reporting and querying, OLAP and data visualization.
We provide the following services to help your organization conduct successful data warehouse and data mart implementations.
- Data and Technical Architecture & Project Management
- Dimensional Data Modeling
- Physical data modeling/Logical data modeling
- Data Integration design
- Database Tuning
We also provide technological expertise and analytical methodologies that perform data analysis using the following tools
|Query Tools||COGNOS Impromptu, power play, Business objects, Informatica Approach from Lotus, IBM’s Query management.|
|OLAP Tools||ESSBASE for multidimensional analysis and DB2, OLAP server|
|Statistical Analysis Tools||SAS|
|Data Mining Tools||IBM's Intelligent Miner|
Customer Relationship Management
Customer Relationship Management is the methodologies which help a company manage customer relationships in an efficient and organized manner. CRM applications enable effective Customer Relationship Management, with the only prerequisite being that the enterprise has the right leadership, strategy, and culture.
In an atmosphere of extreme competition and price sensitivity, customers are demanding more service, convenience and personalized communications. Therefore it is imperative that businesses maximize interaction with their customers and use it to make positive impressions, and drive loyalty and preference.
At EZ Solutions, we consider CRM imperative to organizational success. All it takes is to shift your focus from your products and channels and direct it towards your customer. It also means streamlining and integrating your sales, marketing and customer service.
If done right, the results can be extremely powerful
- Data and technical Architecture & Project Management
- Increased customer satisfaction and sales conversion rates
- Improved sales performance across all channels (direct, indirect and partner)
- Reduced field service operations costs
Our CRM solutions help customers address a variety of CRM implementation issues in areas like customer retention, account management, campaign management and call center interactions. Also, we provide strategies to increase revenue, productivity and customer satisfaction. EZ Solutions offers end-to-end CRM services including.
- Consulting and advisory services
- Planning and deployment
- Post-implementation support
Our technology practices focused on solutions like SAP, Oracle, and Siebel enable us to provide the best application development services for rapid and precise CRM implementation.