Enterprise Portal Solution with SharePoint
A major Healthcare Provider's employees used traditional intranet content and document management tools, but lacked an integrated, user friendly solution for team collaboration and content management. Teams were collaborating using email and shared network drives. Professional assistance was needed on a daily basis to establish and maintain these work spaces: support costs were increasing. The company needed a powerful and flexible solution for teams to manage information, organize work and reduce overload.
The Information services department approached EZS for an intranet solution. EZ Solutions did requirements gathering and development a comprehensive list of criteria for the solution, including better communication for employees that work in multiple locations over a wide geographical area. Several solutions were evaluated and the decision was made to implement the Microsoft SharePoint Portal Server. The existing IT infrastructure with Windows server 2003 and Office applications supported the decision. SharePoint was also chosen because of it ability to tightly integrate with many other applications. The company found many benefits within a short time with the implementation of the SharePoint Portal server.
- Result: Effective communication to increase productivity.
- Self managed team work spaces that saved IT costs.
- Streamlined document management.
- User friendly solution.
- Content targeting and other portal features like personalization.
Custom Solution for Change Management System
A Major Chemical Company Needed a global application to manage the tracking, reviewing and implementing Enterprise-Wide changes.
The process for submitting and managing the approval/disapproval of temporary and permanent change requests was inefficient. Change requests are submitted to a variety of communities based upon the nature of the change request with regards to specific processes and procedures for each community. It is the responsibility of the individual communities to manage the actual change request processing directed to that community. In conjunction with the Initiator (person who originally created the request), the key community member roles (Administrator, Approver, Coordinator, Reviewer, and Owner) are associated with processing of a change request.
The Current Change Management application has a Single Web form (ASP) for all communities with a SQL Database as the back end. Adding new communities of users requires developer work to add data and customize the web form. The other issues with the Change Management application are,
- The Single Web form has very complicated code behind it.
- Change Management Submission meant an e-mail was sent to a generic e-mail box. The email was manually forwarded to the next person in the process chain. Information was also retyped into other applications.
- Streamlined document management.
- Browse or Search (could only look up using the ID number).
The new change management application eliminates these issues. The technologies chosen for this solution are.
- Microsoft InfoPath 2003 SP1.
- Windows SharePoint Services.
- C# for Application Logic Modules.
- BizTalk 2004 (with APCI enhancements).
- InfoPath to application logic modules.
- Application logic modules to/from BizTalk.
Custom Solution for Content Management and Automation:
The Wealth and Investment Group of a Major Bank needed a site for Bank’s financial advisors and online banking site for the Bank’s valued clients. The Institution was adding thousands of customers every year, putting stress on its existing systems capacity. Various documents in the group (like purchase agreements, leases, loan agreements and many other recognizable documents) are produced in large numbers. The bank wanted a solution that could scale with the bank's growth.
The group migrated its applications to Microsoft Windows Server System including the BizTalk Server and SharePoint Portal Server. The business people were able to access the documents through a web page that enabled them to create portfolios by answering a series of business questions. An electronic portfolio was generated in seconds from those answers, and the document itself electronically delivered into the company’s document repository.
The Company was able to develop this solution with Microsoft technologies in half the time also reducing the cost of execution by 40%. The transaction speeds were enormously increased with the new application.
Content Management Solution with SharePoint:
A major Pharmaceutical company had issues with managing the data and documents related to the clinical trials of new medicines.
A SharePoint portal based solution was implemented with team sites for managing documents and forms with the help of document and form library along with InfoPath so that users can easily upload documents as well as gain easy access to all the information related to their work from one location.
The employees were able to receive all the documents that they needed in a timely manner at one place. The whole approval process was automated thus increasing the efficiency in handling all the documents.